We’re a small team and we read every message. If something about your order isn’t right, tell us and we’ll fix it.
Email us
We answer every email within 24 hours, Monday through Friday. Messages sent over the weekend are answered the following Monday.
What to include
To get you sorted on the first reply, please include:
- Your order number (it is in your confirmation email)
- The email address you used at checkout
- A photo, if the item arrived damaged or incorrect
Business address
HAPPYFUR LLC
5830 E 2nd St, Ste 7000 #36094
Casper, WY 82609
United States
This is our registered business address, not a warehouse or returns address. Please do not ship returns here – email us first and we will send you the correct return address.
Order support hours
Monday to Friday, 9:00 AM to 5:00 PM (MST). We are closed on U.S. federal holidays.